Shipping & Delivery Times YellowStars.shop:
-Free shipping in the Netherlands and Belgium via YellowStars.shop.
-If you want to return your order we will refund you the costs for the order + shipping costs after we have received & checked the return. Read more here.
-Orders placed with YellowStars.shop for 5pm will be shipped the same (work)day via DHL.
-We send out track & trace codes with all orders. You will receive an email with the link & code so that you can track your order. If you have not received an email, please check your spambox and/or contact us for more details.
-Normally your order will be delivered the next (work)day by DHL. Due to Force majeure a short delay happens occasionally (bad weather/ accident/sickness/failure in sorting center/etc). We kindly ask for your understanding.
-Orders are delivered in the Netherlands and Belgium between 11am and 6pm. In busy periods this can shift to 5pm - 9pm as well by DHL.
-Orders are also delivered on Saturdays, normally between 9am and 1pm.
-We have all our products on stock in our own warehouse and we of course only sell new items.
Payment Methods YellowStars.shop:
-YellowStars offers secure payments via Ideal, credit card (Mastercard/Visa), Paypal, Bancontact/Mister Cash, Belfius, Sofort, KBC, Maestro, Billink Achter Betalen and Bankoverschrijving.
-If you choose "Billink Achteraf Betalen" as payment method you will receive a separate email from Billink with an E-Invoice (e-mail) with the payment instructions (Dutch). The payment has to be done according to those details.
-Payments are authorised/handled by Mollie Payments on behalf of YellowStars.shop, this will also be stated in your bank account.
-If you choose "Bankoverschrijving" (Dutch) we will not send out the order before the payment has been received. Please note that this can cause a delay of approximately 3 days.
If you have any questions please contact us at info(at)yellowstars.shop. You can also call us: +31-(0)850606211 (Mon / Fri from 9am to 5pm).